Hi there, @user_zkwd0p ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to look into your payment extension request. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
Good luck, they’re trying to tell me that a transcript where a member of their team extended my payment due to my partner losing his job isn’t real :).
XfinityRichard
Official Employee
•
1.9K Messages
1 day ago
Hi there, @user_zkwd0p ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to look into your payment extension request. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0
Cypressd
Visitor
•
7 Messages
1 day ago
Good luck, they’re trying to tell me that a transcript where a member of their team extended my payment due to my partner losing his job isn’t real :).
0
0