Hi @Callawayjack1! Thanks for posting to the Xfinity Forum. That's a great question that a lot of customers have. The information provided by @jav6joev is correct. Were you able to locate your contract end date when following the steps provided? If your contract end date is near, I'd be happy to review your account and discuss options that are available to you. Just send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name, "ComcastChe," then click send a message.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
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Accepted Solution
jav6joev
Bronze Problem Solver
•
2.1K Messages
6 m ago
You should be able to see a link to the contract info if you look at your bill online:
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ComcastChe
Official Employee
•
6.1K Messages
6 m ago
Hi @Callawayjack1! Thanks for posting to the Xfinity Forum. That's a great question that a lot of customers have. The information provided by @jav6joev is correct. Were you able to locate your contract end date when following the steps provided? If your contract end date is near, I'd be happy to review your account and discuss options that are available to you. Just send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name, "ComcastChe," then click send a message.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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