U

Sunday, October 13th, 2024 3:32 AM

ESPN +

I keep getting charged for espn+ but i do not have a subscription for it. Please stop charging me 

Official Employee

 • 

1.9K Messages

5 days ago

Hello, @user_omr88e we do not want to see any of our customers get charged for something they did not request. Could you please send our team a direct message with your full name and full address? To send a direct message:

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon

2. Click the "New message" (pencil and paper) icon

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

 

forum icon

New to the Community?

Start Here