1 Message

Monday, February 5th, 2024 7:24 PM

Closed

Error on new promotions page

Good morning, 

My 2 year promotional pricing has ended this month and I would like to see what offers there are now for an existing customer to help lower my monthly bill. When I try and see the offers on the website it gives me an error and says to reach out to support. Can you please help me?

Thank you so much!

Accepted Solution

Official Employee

 • 

1.8K Messages

1 year ago

 

cbales15, Thanks so much for reaching out to Xfinity Support. We would be happy to assist you. Please send us a DM with your name and full address by doing the following: 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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