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Tuesday, February 18th, 2025 11:38 AM

Error on Bill

There is a charge of $14.58 on my bill for an additional phone. I never received this phone and would like to have it removed. I contacted customer service several times. I will cancel my service with xfinity if this is not resolved 

Official Employee

 • 

915 Messages

2 months ago

@user_aabprw Greetings from the Xfinity Support team! Thank you for reaching out for help with Xfinity Mobile service. To receive customer support, you'll want to reach out to our exceptional team of Xfinity Mobile experts. You can contact our Xfinity Mobile support center via any of the following methods:• SMS Text Message: 1 (888) 936-4968• Phone: 1 (888) 936-4968• Chat: https://www.xfinity.com/mobile/support. 

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