1 Message
error message paying bill
I keep getting something is wrong try to reload message when I'm trying to pay my bill. Its BEYOND difficult to contact anyone i tried to pay over the phone and it saids they cant retrieve any payment methods you cant talk to anyone until your service is restored so how am I supposed to fix this?!
EG
Expert
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104.1K Messages
22 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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1.3K Messages
22 days ago
Hello, @user_aqb4ut. I sincerely apologize for the inconvenience this payment issue is causing you. I appreciate you doing everything you can to stay on top of the bill. We can definitely look into taking the payment for you.
In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?
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