5 Messages
Equipment return Charge
I canceled my conenction 2 month back but since i was travelling i wasnt able to return the equipment. Now i am back, and can return the equipments. Please let me know, will my charges disappear which is showing 300
EG
Expert
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119K Messages
2 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNatalie
Official Employee
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888 Messages
2 hours ago
Hey there, adoro! We appreciate you submitting a post regarding your concern with the recent unreturned equipment charges you received. If the equipment is returned within two months of disconnection, the unreturned equipment charges will be automatically removed.
Please note that unreturned equipment charges may have already been applied to your final statement. Returning the equipment as soon as possible will help ensure those charges are reversed. We can follow up with you in a direct message for further assistance.
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