1 Message
Equipment bill
Greetings,
I never used Xfinity purchased equipment. I have receipts from the equipment I bought from Amazon. Why am I being charged for equipment I never borrowed from you? This needs to be resolved now!
1 Message
Greetings,
I never used Xfinity purchased equipment. I have receipts from the equipment I bought from Amazon. Why am I being charged for equipment I never borrowed from you? This needs to be resolved now!
XfinityRaul
Official Employee
•
2.1K Messages
1 year ago
Good morning, @user_a9bzzd. I hope you're having a great day, so far. I'm sorry to hear you've been charged for a rental equipment when you have a modem of your own. Don't worry, you're definitely in the right place to getting this straightened out.
In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
0
0