Visitor

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3 Messages

Tuesday, June 23rd, 2026 6:31 PM

Ended months ago

Listen I told ai, and gentlemen on the phone that I'm canceling my monthly xfonirt, I even returned the box. I mental get a clue, but still I've been charged for months I never used the service, I'm willing to do a payment pay to my off anything I owe but he way u guys are doing this is insane. Do u guys look at what customers say even??

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Expert

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118.7K Messages

6 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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254 Messages

6 hours ago

 @user_397fc9 

Hello! Thank you for reaching out, I just want to confirm with you, You are wanting to cancel your services with us and returned your equipment? When did you close out the account? 

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