End unlimited data

There’s no option to opt out and I was told to go to this forum. I just want it off my bill

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EG

Expert

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110.6K Messages

2 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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user_hcegzu

Visitor

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4 Messages

Internet. Don’t have Xfinity mobile. Thank you for replying so quick

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2 days ago

0

XfinityMatthew

Official Employee

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207 Messages

2 days ago

Hello user_hcegzu, thanks for reaching out here on the Xfinity Forums. We'd be more than happy to help you out with the unlimited data. Can you clarify. Are you referring to internet bill or was this unlimited data with our mobile service?

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user_hcegzu

Visitor

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4 Messages

@XfinityMatthew It’s for the Internet. I don’t have Xfinity Mobile. I just want to opt out of the unlimited data for Xfinity Internet

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2 days ago

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XfinityBenjaminM

Official Employee

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2.1K Messages

user_hcegzu We'll be happy to help! Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 day ago

0

Billing

user_hcegzu

End unlimited data

EG

user_hcegzu

XfinityMatthew

user_hcegzu

XfinityBenjaminM

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