Visitor

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2 Messages

Thursday, August 14th, 2025

Email re payment

Email received re: payment updated

i paid $128 up to Aug 25 and was told by Apartment manager they are providing wifi beginning September 

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Official Employee

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3.1K Messages

21 days ago

Good evening, user_s98myo! That will be nice to have service included with your place! We would only charge you for the services for the number of days you use it. When the account transitions in September, you would not longer be charged as of that date for the WiFi. We correct any billing charges and it will show on the final statement for your paid account. Will you still have Xfinity or will this be a new provider for the WiFi? 

Visitor

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2 Messages

The Manager at the Charleston located on Norwood Ave in Sacramento says they are going to have Xfinity for WiFi starting in September for all units, that billing and payment will be included with rent and utility bill. 
thank you. 

Official Employee

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2.6K Messages

user_s98myo, Sounds good. Are you enjoying the weather out in Sacramento this time of year? Would you like us to check back in with you in September to look over the account to ensure everything is correct after the transition?

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