rft210's profile

Sat, Dec 26, 2020 1:00 PM

Ecobill for 2nd account/home

I receive my bill via ecobill for my primary residence.  I have a 2nd home/account which is billed via USPS mail.   Both bills are listed to my primary residence.  I've tried to sign up for ecobill for 2nd account but no luck getting into "My Account".  How do I change 2nd account to ecobill?

Responses

ComcastMichael

Official Employee

 • 

2.9K Messages

5 m ago

Greetings, @rft210! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to set your 2nd account up with eco billing. We can certainly have a look into this and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here