1 Message

Fri, Nov 12, 2021 5:39 PM


Hi! I recently was approved for the EBB program. My bill is past due 6 days. I am awaiting the EBB to go through to pays the remainder but don't want a late fee or to be shut off. How long do I wait for this to be applied? Thank you! 

Official Employee


299 Messages

3 m ago

Hello! @Jesus_Loves Once you receive confirmation of your enrollment, you could see the EBB credit on your very next bill. However, depending on when you enroll, the credit may not appear until your second bill after enrollment, in which case it would appear twice to account for your first and second month enrolled in the program.

New to the Community?

Start Here