Visitor
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1 Message
Eastern Debt collectors calling me about a cancellation debt I don't owe.
I cancelled in store by handing in my hardware and was charged nothing at the time, now Comcast sent debt collectors after me to destroy my credit. I've called support many times since and they keep telling me I owe nothing but they're just lying, who can I speak to get this cleared up? Seems like Comcast is happy destroying your credit for no reason.
XfinityLinda
Official Employee
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2K Messages
2 days ago
Thanks for meeting us here in our community, @EasternDebtCollectors. We'll gladly look into this for you. Please send us a Direct Message with your full name and service address. We look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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