1 Message
Early termination fees
After being a customer of xfinity internet for 7-8 yrs I had to cancel my service due to continuous 3days of internet issues .now I am receiving a bill with early termination fees.
1 Message
After being a customer of xfinity internet for 7-8 yrs I had to cancel my service due to continuous 3days of internet issues .now I am receiving a bill with early termination fees.
XfinityRaul
Official Employee
•
1.9K Messages
10 months ago
Hello, @user_a503a7. I'm sorry to hear about you cancelling your account. I wish I would've had the opportunity to look into this internet service issue before you made your decision. The Early Termination Fee is prompted when you cancel your services and there's time left in your term agreement. I would be more than happy to review your account to confirm how much time was left on your contract.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0