U

Visitor

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1 Message

Monday, June 5th, 2023 5:49 AM

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Early termination fee?

I am looking at moving at the end of the month and unfortunately into a different service area so I can't bring my xfinity with me. I just would like to know what my ETF will be if I do decide to move. 

Contributor

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250 Messages

2 years ago

Hi @user_acc0f1 Thank you for taking the time to reach out to us through Xfinity forums! Great question! You can find the details of the agreement by following these steps. 

 

All agreements decrease overtime starting in the second month of the agreement. When you view the agreement you will see the total early termination fee, and then it will advise you how much it will decrease over time. 

 

The agreement will also show you how long the agreement was for and when it started. For example, if your agreement was for 12 months and started January 2023, and you stopped all services July 2023 there would be 6 months left in the agreement. In this same example if the early termination fee is $110 and decreases by $10 every month there would be $60 left to pay for the early termination fee. I hope this helps! Please let us know if you need us! 

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