Visitor
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2 Messages
Early Termination fee for changing service.
I was looking at changing from TV, Phone and Internet to just Internet. I just checked my statement and my current discount package expires on 11/2/2023. I was wondering what my early termination fee would be if I changed my service now. Thanks.
Accepted Solution
XfinityKei
Official Employee
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1.4K Messages
2 years ago
Hi @user_95259b Thanks for coming to our community for help! This is a great question. The early termination fee only applies if you disconnect your entire account. This is for residential services such as internet, cable and home phone service. You're also free to change your services while in a contract. I'm happy to check our current promotions for you!
Can you please DM me your first and last name along with your full service address so that I can assist you further?
To send a direct message [private message]:
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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user_95259b
Visitor
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2 Messages
2 years ago
Sent information in Direct Message.
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