New Poster
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8 Messages
Downgrade to Internet Only
Hi, I currently have the Xfinity triple play. I need to start saving money so I need to downgrade to Internet only. Can someone assist? I see current deals for Xfinity Internet only in my area which aren’t too bad. If xfinity won’t negotiate, frontier has a Internet deal for 49.99 including the modem fee in the price.
Accepted Solution
XfinityMartyR
Official Employee
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2.3K Messages
4 years ago
Hello, @EricD3579! Thank you for reaching out to us today over our Community Forums. We would be more than happy to help review your account for possible options to downgrade your services.
Please send us a private message with your name, and service address. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle, and signed into your Xfinity account.
Thank you!
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EricD3579
New Poster
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8 Messages
4 years ago
Thanks I will be in contact. By any chance will I get a flex device for going Internet only?
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EricD3579
New Poster
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8 Messages
4 years ago
Sorry one more question. When I downgrade to Internet only will they have to such my Internet down? I am assuming no, since I really only want the cable/voice portion gone.
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