Visitor
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1 Message
Downgrade from Triple Play to Internet Only
I want to look into changing my current plan from Triple Play to just an internet plan as I do not utilize the cable anymore. The plan building is not letting me remove my phone and TV services. Additionally will I have any early termination fees if I move to internet only?
Accepted Solution
CCEdgardo
Problem Solver
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513 Messages
2 years ago
Hi there. Thank you for reaching out to us via our forums. We can definitely look into assisting you with your package change.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
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• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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