Hello, @user_m5slgi thank you for reaching out over Xfinity Forums. If you made a double payment, the remaining balance would carry over the next statement if the first payment covered the current balance. I do like to make sure I'm on the same page with you though, and wanted to check to see if you were looking to have the second payment returned?
XfinityJustinC
Official Employee
•
2.4K Messages
1 hour ago
Hello, @user_m5slgi thank you for reaching out over Xfinity Forums. If you made a double payment, the remaining balance would carry over the next statement if the first payment covered the current balance. I do like to make sure I'm on the same page with you though, and wanted to check to see if you were looking to have the second payment returned?
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