Double payment, I spoke to comcast on the 20th to get a refund on the double payment, still have not received it.

Good day user_xglbrl 👋 I appreciate you stopping by our community! I definitely know how important it is to ensure your refund is on the way, so we're happy to help. If you've recently been awarded a refund due to a double-payment on your account, please keep in mind that those refunds can take up to 30-days to appear back in your accounts. If your refund still isn't received after 30-days, we're always happy to escalate the matter to ensure it is. Please let us know if you have additional questions!