Visitor

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1 Message

09/14/2026 4:46 PM

Double billing

I upgraded my service, but a duplicate account was created and I am being double-billed. Need help merging and getting a refund.

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Expert

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121K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.7K Messages

2 hours ago

@user_4mdoao Thanks for reaching out to our team for help with your account concerns. We can certainly resolve this for you. I see your direct message and will assist you there. 

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