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user_ew7po6
1st Topic

Visitor

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1 Message

Wednesday, October 29th, 2025 8:03 PM

double billed

this happens and no one fixes this will be on the yelp please fix  today? Xfinity is the worst service    don't over charge or a lawyer will be breaking your company

Question

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Updated 

25 days ago

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EG

Expert

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114.6K Messages

25 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityDilary

Official Employee

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2.8K Messages

25 days ago

Thanks for posting on our Community Forums for assistance with your billing concerns, user_ew7po6. We'd be happy to help. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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