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user_ew7po6
1st Topic

Visitor

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1 Message

Wednesday, October 29th, 2025

double billed

this happens and no one fixes this will be on the yelp please fix  today? Xfinity is the worst service    don't over charge or a lawyer will be breaking your company

Question

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Updated 

10 hours ago

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Oldest First
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EG

Expert

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114.2K Messages

12 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityDilary

Official Employee

 • 

2.7K Messages

10 hours ago

Thanks for posting on our Community Forums for assistance with your billing concerns, user_ew7po6. We'd be happy to help. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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