Visitor

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1 Message

10/09/2026 10:24 AM

Dispute resolution

I have not had service within the past 2 months due to outages. Why am I being charged?

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Selected Oldest First

Expert

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122K Messages

1 hour ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.6K Messages

52 minutes ago

@user_5mkrss Do you have a pending install appointment or have you had service and just been without all of a sudden?  

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