Dispute Partial Charge

I have a partial charge on my upcoming bill that was not expected and is not explained. The chat bot can't explain it either, of course. I would like to dispute this charge since I don't think it is correct.

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XfinityBenjaminM

Official Employee

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2.5K Messages

7 hours ago

user_a5kbkk Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate the charge you mentioned and see what is going on. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Billing

user_a5kbkk

Dispute Partial Charge

XfinityBenjaminM

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