Visitor

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1 Message

Friday, January 2nd, 2026 10:31 PM

Dispute fee

I was charged $100 when the problem was the cable line hookup to my house

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Expert

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115.2K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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328 Messages

13 minutes ago

 

user_dh1acc, hello there. Thanks for reaching out regarding your concern. I do understand where you are coming from. Professional Installations are $100 when a technician is needed to install services. Are you an existing customer that experienced a service interruption due to the line outside of your home or new recent customer to the service? 

 

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