I would be happy to help look into this Disney charge for you and get it sorted out @user_gertyy. To help us narrow down what happened, is it possible that you previously signed up for a promotional offer that included a free trial subscription that has recently ended? Also, have you had a chance to view your actual billing statements breakdown to see exactly how the charge is listed?
XfinityQuemekia
Official Employee
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1.6K Messages
6 hours ago
How to view your full billing statement
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