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Slyboyjay
1st Topic
1st Reply
Conversationalist

12 Messages

Sunday, November 12th, 2023 7:10 AM

Closed

Disney plus

I have a subscription through Xfinity for Disney plus. Now my Disney subscription is on hold and telling me to update my payment. 

Question

 • 

Updated 

1 year ago

116

1

0

Slyboyjay

12 Messages

1 year ago

I have Discovery , Netflix and peacock premium too ,I need to make sure the payment is ok on all of them

2

0

XfinityBenjaminM

Official Employee

 • 

2K Messages

@Slyboyjay Hello! Thank you for reaching out to us here on our Community Forum. We'll need to take a closer look at your account to assist you with this. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:

 

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message


I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

Jumpdogbark

1 Message

I'm having this same issue and no traction on the ticket I've opened. 

1 year ago

0

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