1 Message
Discounts
I'm on SSI I'm a senior citizen and I'm disabled is there any discounts I can get to help me pay my bill?
1 Message
I'm on SSI I'm a senior citizen and I'm disabled is there any discounts I can get to help me pay my bill?
EG
Expert
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109.2K Messages
9 days ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMartyR
Official Employee
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1.9K Messages
9 days ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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frustratedcustomer
9 Messages
9 days ago
As far as I can tell, discounts with Xfinity are completely arbitrary and up to the agent you get ahold of (if you can ever talk to a person with their horrible automated phone tree). I was only able to get through by saying I was about to cancel my plan and it took calling a few times to get a discount. Their pricing is completely made up because they're a monopoly in most places.
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