user_twh773's profile

Contributor

 • 

73 Messages

Saturday, September 23rd, 2023 12:14 PM

Closed

Discount for autopay and paperless billing

Signed up for autopay/paperless billing beginning of August still not receiving $10 discount to bill. August bill and September bill unchanged. Still no discount

Official Employee

 • 

3.2K Messages

2 years ago

@user_twh773 Thank you for reaching out. Not all accounts are eligible to receive this discount if not listed within your service agreement. I would be happy to take a look at the account for you to confirm! 

 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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