1 Message
Disconnected service
I got xfinity internet less than a week ago, today my service was discounted and balance stated it was overdue by a month's payment. It was up to date yesterday and I have autopay set up. I paided the due amount but now it says it's still overdue with a balance of 0.00.
XfinityRaul
Official Employee
•
1.9K Messages
4 months ago
Hello, @Jotunn_Mauz. I hope you're having a great day, so far. I appreciate you making us aware of your billing concern via Forums. I would be more than happy to review your account to see what's going on with these past due amount notice you received.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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