Disconnect my services as of March 19th

My services was suspended on March 19th that is going to be my last day with Comcast please disconnect my services the bill has gotten out of hand I will get you paid when I can..... There are too many cheaper options for me to keep paying these prices. To be clear I'm no longer a Comcast customer as of March 19th 2026

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XfinityDemetrise

Official Employee

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105 Messages

21 days ago

Hi there @user_7hspi3 Thank you so much for reaching out on our Xfinity Community Forum about your disconnect request. We are happy to assist! Did you mention the service has already been disconnected since 3/19?

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user_7hspi3

Visitor

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4 Messages

Suspended... I wish to cancel service

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21 days ago

0

XfinityNatalie

Official Employee

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699 Messages

@user_7hspi3, We have not received a direct message reply from the last time we responded back to you. Could you please send us a direct message to further assist you with your cancellation request.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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21 days ago

0

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user_7hspi3

Visitor

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4 Messages

Not sure what it is you are wanting for me... Want more do you need to process my request to cancel

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21 days ago

0

XfinityNatalie

Official Employee

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699 Messages

@user_7hspi3, We would need to send a verification code through direct message to proceed with the cancellation for security purposes.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

21 days ago

0

U

user_7hspi3

Visitor

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4 Messages

Why are we prolonging this send me the code

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19 days ago

0

Billing

user_7hspi3

Disconnect my services as of March 19th

XfinityDemetrise

user_7hspi3

XfinityNatalie

user_7hspi3

XfinityNatalie

user_7hspi3

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