1 Message
Direct
I'm unable to make a payment on time. An unforeseen incident has happen. I need to be able to make a double payment
on October 21st 2024.
1 Message
I'm unable to make a payment on time. An unforeseen incident has happen. I need to be able to make a double payment
on October 21st 2024.
EG
Expert
•
106.6K Messages
11 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAngie
Official Employee
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1.3K Messages
11 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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