Visitor
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1 Message
Device payoff
I am logged into my Xfinity account and can see my Apple Watch, which was ported to T-Mobile when I canceled my Xfinity services. Because the line is canceled, the app and website will not give me the option to pay off the remaining device balance in full—it only lets me do monthly payments. Can you please override the closed-line block or send me a secure link to pay off the remaining watch balance today?
XfinityDemetrise
Official Employee
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651 Messages
25 minutes ago
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How to: Direct messaging within the forum | Xfinity Community Forum
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