Visitor
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1 Message
Denied payment from Capital One
Capital One denied payment because the bill was significantly higher than the previous one.
They said you should submit the bill again.
Visitor
•
1 Message
Capital One denied payment because the bill was significantly higher than the previous one.
They said you should submit the bill again.
XfinityDemetrise
Official Employee
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72 Messages
6 hours ago
Hi there @user_s7ac7k Thank you so much for reaching out on our Xfinity Community Forum about your denied payment. I'll be happy to assist! Can you please give me more insight on submitting the bill again? Are you requesting to have another bill printed? Also, does your bill seem to be incorrect? Please see below a link that gives details on understanding your bill.
https://www.xfinity.com/support/articles/new-bill-design
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