New Poster
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3 Messages
Data overage charges
I'm just curious what could cause it to go so much higher could the e-learning from the school be doing that because in three years I've never gone over so I'm just curious as to what I should do I can't afford more money than what I'm paying
Responses
ComcastMichele
Official Employee
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320 Messages
3 m ago
@roverturf Hello, Thanks for taking the time to reach out to us regarding your billing concerns. I am so sorry to hear that you are having this issue and I would like to look further into the overage charges. I am very sorry for the delay in our response and I truly appreciate your patience and time. Can you please reach out through private message (find out how to do so through this link https://comca.st/3cmQyUq) with your first and last name, name on the account if different and the service address?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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