roverturf's profile

New Poster

 • 

3 Messages

Sat, Jan 16, 2021 8:00 AM

Data overage charges

I'm just curious what could cause it to go so much higher could the e-learning from the school be doing that because in three years I've never gone over so I'm just curious as to what I should do I can't afford more money than what I'm paying

Responses

ComcastMichele

Official Employee

 • 

320 Messages

3 m ago

@roverturf Hello, Thanks for taking the time to reach out to us regarding your billing concerns. I am so sorry to hear that you are having this issue and I would like to look further into the overage charges. I am very sorry for the delay in our response and I truly appreciate your patience and time. Can you please reach out through private message (find out how to do so through this link https://comca.st/3cmQyUq) with your first and last name, name on the account if different and the service address? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here