Customer Support

How do you change your billing date when it wont load to come up. Having a hard time getting ahold of a real person. And the chat assistant keeps giving me the same response and link will not work. Keeps just saying reload

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XfinityAmandaB

Official Employee

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2.6K Messages

16 hours ago

user_q8ynvs Great question! Are you trying to change your due date for one month or update your bill cycle so your bill prints and is due on a different date each month going forward?

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user_q8ynvs

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2 Messages

Update bill cycle. It says 22nd. And I need it to be the 25th of every month if possible

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15 hours ago

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XfinityVictor

Official Employee

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1.7K Messages

user_q8ynvs Can you try changing this way: To update your Xfinity bill cycle, sign in to your account on xfinity.com, navigate to the "Billing" section, find "Bill Settings," and click on "Bill Due Date". From there, select a new date from the dropdown menu and follow the prompts to review and submit your change.

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15 hours ago

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Billing

user_q8ynvs

Customer Support

XfinityAmandaB

user_q8ynvs

XfinityVictor

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