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user_zpowp8
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11/04/2026 5:08 PM

Customer since 2014: best 2 Gig 5-year price for an existing customer?

I'm on legacy Gigabit in Santa Fe, NM. My promo ended and my bill went from $56.67 to $99. I work from home and need upload speed, so I want 2 Gig. Chat offered 2 Gig at $85/mo on the 5-year guarantee. I have a disconnect scheduled for Nov 22. Is there any better 2 Gig 5-year offer for my account, ideally around $65? I use my own CODA56 modem. Thanks.

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XfinityMartyR

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2 hours ago

 

user_zpowp8 Thank you for reaching out! The rate you were offered is the best rate we have seen for existing members looking for 2 Gigabit internet service. If you take this plan and are in a Mid-Split area/location you will receive higher upload speeds with your CODA56 modem. 

 

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user_zpowp8

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Thanks. If I switch to the 1 Gig 5-year plan instead, what upload speed will my CODA56 get in my next-gen area: about 100, or about 300 like I get now on legacy Gigabit?

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XfinityRoberto

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Right now our 1 Gig upload is 100. If you want to stay at 300 you would need to keep your legacy Gigabit service. 

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