Hello @user_83h01g, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. How can we help?
Late August I had to contact xfinity and during that call , the agent said if I bundles my services I would get xfinity moble FREE for a year. Now I am getting a seperate bill which is $4.00 more that the service I had been using. It is a bait & switch
@user_83h01g, You can reach our Xfinity Mobile Team with a call, text message, or via chat. Call or Text: 1 (888) 936-4968 or Chat with a Specialist. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityChelseaB
Official Employee
•
2K Messages
12 hours ago
Hello @user_83h01g, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. How can we help?
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