bossbytch007's profile

New Poster


1 Message

Tue, Oct 6, 2020 10:00 AM

customer service direct phone number

I'mbeing charged WAY to much, whats new. The rep i was on the line with told me my was 50$ no its not SIR!! me and my son are students and getb the $15 internet plan. He tried to tell me that stopped on June 30th. UM NO, I was told I would stay at this price ALWAYS until Covid was over. And besides that my plan was only $35. HUNG UP ON ME!!

I DESPERATELY NEED A DIRECT PHONE NUMBER!!! all i get is the auto system then a dumb text. not alive person!! and their going to disconnect me and werein schoola nd need internet for distance learning!!



Official Employee


6.7K Messages

7 m ago

Hello bossbytch007. I can assist with with reviewing your account and service package billing rates. Feel free to send me a private message and include your full name and service address so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here