bossbytch007's profile

New Poster

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1 Message

Tue, Oct 6, 2020 10:00 AM

customer service direct phone number

I'mbeing charged WAY to much, whats new. The rep i was on the line with told me my was 50$ no its not SIR!! me and my son are students and getb the $15 internet plan. He tried to tell me that stopped on June 30th. UM NO, I was told I would stay at this price ALWAYS until Covid was over. And besides that my plan was only $35. HUNG UP ON ME!!

I DESPERATELY NEED A DIRECT PHONE NUMBER!!! all i get is the auto system then a dumb text. not alive person!! and their going to disconnect me and werein schoola nd need internet for distance learning!!

Responses

XfinityJoeB

Official Employee

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6.8K Messages

9 m ago

Hello bossbytch007. I can assist with with reviewing your account and service package billing rates. Feel free to send me a private message and include your full name and service address so I can assist you. 

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