Visitor
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1 Message
Customer retention question
The deal that I have with you for internet is ending in roughly one month. I have been a customer of yours for some time now and would like to stay that way. Are there any deals for current customers, other that what I see on the xfinity website?
XfinityBillie
Official Employee
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4.2K Messages
1 day ago
@user_205thj Thank you for taking the time to reach out to us here on our Xfinity Forums! I definitely understand wanting to stay ahead of any increases in your billing. Our team would love the opportunity to help you review the available promotions for your account.
Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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