4 Messages
Customer Retention / Customer Service
Need to speak with someone about cutting the coast on 2 accounts or cutting or trimming the services.
4 Messages
Need to speak with someone about cutting the coast on 2 accounts or cutting or trimming the services.
XfinityAdrienne
Official Employee
•
1.2K Messages
1 year ago
Good morning, @user_TAS781! Thank you so much for reaching out to us regarding the billing concerns. We would be happy to explore with you here any options with making changes on the account. Can you please send us a DM to get started?
Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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