Hello @user_pncdzw, thanks for taking the time to post on our Xfinity Community Forums page. I can totally see your cause for concern, I know personally I don't like my bills going up. There are a number of factors that can cause and increased bill, from a promotion/contract expiring, to a once time charge among other reasons. Have you had the chance to review the bill on our website or using the Xfinity app to see if anything stands out?
XfinityAbel
Official Employee
•
136 Messages
2 hours ago
Hello @user_pncdzw, thanks for taking the time to post on our Xfinity Community Forums page. I can totally see your cause for concern, I know personally I don't like my bills going up. There are a number of factors that can cause and increased bill, from a promotion/contract expiring, to a once time charge among other reasons. Have you had the chance to review the bill on our website or using the Xfinity app to see if anything stands out?
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