Good afternoon, and thank you for reaching out on our Community Forums regarding your billing question @user_mpe2i2, we appreciate it. I see that you were wondering about using your credit to pay your bill.
To get started, could you please clarify what type of credit you’re referring to? For example:
Did you recently receive a service credit on your account for an interruption or service issue?
Or are you referring to paying your bill using a credit card?
Any additional details you can provide will help us better understand your question and point you in the right direction.
XfinityAlyssaA
Official Employee
•
2.8K Messages
2 hours ago
Good afternoon, and thank you for reaching out on our Community Forums regarding your billing question @user_mpe2i2, we appreciate it. I see that you were wondering about using your credit to pay your bill.
To get started, could you please clarify what type of credit you’re referring to? For example:
Any additional details you can provide will help us better understand your question and point you in the right direction.
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