Visitor

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1 Message

Wednesday, January 28th, 2026 4:59 AM

Credit

I currently have a credit balance on my xfinity account due to canceling my service.

I would like to extract this balance into my bank account. How can I execute this transaction?

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Official Employee

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2.4K Messages

7 hours ago

Thank you for reaching out to us @user_f832b0! If services are cancelled and the rental equipment has been returned, a refund should be automatically sent to the last payment method. This typically takes 4-6 weeks. For more information, we have this handy article here!

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