Skip to main content

    Support

    Offers

U
user_sg2m3n
1st Topic
1st Like

1 Message

Wednesday, March 12th, 2025 4:59 PM

Credit

How do I go about getting a credit for hours upon hours of service interruptions this past month? 

Question

 • 

Updated 

3 months ago

 • Edited

22

1

XfinityWilliam

Official Employee

 • 

1.3K Messages

3 months ago

 

user_sg2m3n To request an Xfinity credit for a service outage, sign in to your account on xfinity.com/support/status, find the "Tips in case of an outage" section, click the link to "Check credit eligibility," and follow the prompts.

 

0

0

forum icon

New to the Community?

Start Here