scho1818's profile

New Poster

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2 Messages

Sun, Feb 21, 2021 10:00 PM

Credit

My internet has been down since 2/12. How do I get a credit for this 9-plus day outage? Also, when will service be restored (please don't say you'll text me--I don't need a text when service is restored, I need updates while it's being repaired)

Responses

ComcastBrie

Official Employee

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81 Messages

2 m ago

Good afternoon--we received your private messages and have responded. I look forward to the chance to further assist.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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