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Saturday, July 13th, 2024 3:22 PM

Credit towards next bill

My Xfinity home and Internet service was down for five days because of hurricane beryl, I never lost power, but I just lost Internet and cable because your service was down. I’m just wondering if I can get like a credit for those five days I lost on my next bill?

Official Employee

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972 Messages

4 months ago

 

user_95edxx Thanks for posting on our Community Forums. I'm sorry to hear that you were impacted by the hurricane and hope everyone is safe. After any interruption, you can always use this link to request a credit for the time down. 

 

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