WKeats's profile

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1 Message

Saturday, February 20th, 2021 3:00 PM

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Credit to bill due to outage

All of bundle out from Monday
15th to Wednesday 17th then 5pm to 3am Thursday.

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Official Employee

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974 Messages

4 years ago

Hi there, @WKeats, thank you for taking the time to reach out to us through our Xfinity Forums. I am sorry to hear of the service interruption you had experience this past week. I understand how important it is to have a reliable connection! 

 

To check if the account is eligible for a credit, please send a private message with your full name and service address. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".

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